You got questions? We got answers.
Q: What is Tencel® ?
A: Tencel® lyocell is one of the softest, most environmentally friendly fabric out there in the world. Our Tencel® sheets are made from natural eucalyptus fibers, milled sustainably in Austria.
You can learn all about Tencel® and how we make our fabric here.
Q: What is the Threat Count on your sheets?
A: When it comes to fabrics like Tencel®, the threat count matters less than cotton, because of the difference in the fiber and the way it is woven. However, we made sure to weave our sheets with the highest quality fibers for the optimal softness.
All our sheets are 600 threat count - the highest TC for Tencel® products on the market right now. This guarantees you the softest, most luxurious sheets for the best night of sleep.
Q: What makes Eucalypso different?
We make the highest quality eucalyptus TENCEL™ Lyocell eucalyptus sheets on the market. You will find that not only do we have the highest thread count TENCEL™ sheets on the market, our sheets are also noticeably softer, more breathable, and less prone to pilling. Also, our sheets are some of the most sustainably made sheets that exists out there.
Why is that? Because we've spent a ridiculous amount of time and money on research and development to ensure that we are delivering to you the best quality sheets money can buy. We care about quality and transparency, so we are delivering on our promise to providing you with premium quality good that do not damage the environment.
So what are the other brands of eucalyptus sheets doing? Well, you should first ensure that they are selling certified TENCEL™ lyocell products - if they are not, they are likely making an off-brand product that mimics the technology used to make TENCEL™ lyocell. There is absolutely nothing wrong with that, but you will want to ensure that these products can hold up in quality and environmental standards.
Q: Do Eucalypso sheets smell like eucalyptus?
A: Our sheets are completely unscented (sorry for those out there who like eucalyptus scents). However, you can always spray your sheets with Eucalyptus scents if you are missing that smell.
During the milling process, the fibers are stripped down with an organic solvent to remove any scent or toxins. Eucalypso sheets are unscented so they are non-irritating and hypoallergenic. That means no surface or fabric level irritants for anyone with sensitive skin or allergies.
Q: I have a cat and cats are allergic to eucalyptus scents - is my cat going to be okay on these sheets?
A: Your cat will absolutely be fine with our eucalyptus sheets, which are unscented (the allergens and scent is removed during the creation process). In fact, not only will your cat be okay - your cat will love our sheets! Check out this photo of one of our customer's cat, who is obsessed with Eucalypso sheets!
Q: How do I wash my sheets?
A: Eucalypso sheets are super low maintenance and easy to take care of. You simply wash on cold, and tumble dry on low (air drying in preferred). In fact, the sheets get softer with every wash, so they are more comfortable the longer you keep them around.
You can find the washing instructions here.
Q: How are these sheets sustainable?
A: At Eucalypso, sustainability is at the core of everything we do. Our eucalyptus sheets are made with some of the most sustainable and environmentally friendly fabrics that exists. We believe that you can live in a greener life and make the Earth a better place with conscious purchasing decisions.
You can read more about our mission statement and sustainability model here.
Q: What are the dimensions of your sheets?
Q: Are your sheets OEKO-TEX certified?
Q: Do you offer volume discounts if I purchase a lot?
Please contact us for information regarding volume orders.
Q: What is your return policy?
You can find our return policy here.
Q: What should I do if my sheets start pilling?
Q: How do I care for my sheets?
Q: Should I wash my sheets before first use?
Great news - no need to wash your sheets prior to first use! Minimize laundry time and waste of water with Eucalypso.
With most other sheets, we recommend you wash the sheets prior to first use. Why is that? Because other manufacturers often use synthetics, irritants, and harsh chemicals during their production process. That means that even outside the composition of their products, their sheets are coming in contact with various chemicals and debris.
At Eucalypso, we make sure that everything we use is organic, natural, and good for you. Our sheets are created in the cleanest environment, away from anything that could be irritating. That means you can dive right into bed as soon as your sheets arrive - how awesome is that?
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