What is your return policy?
Here at Eucalypso, we make our beddings with the highest quality resources and the utmost care; we are confident you will love the feel of your new bedding.
If you are unhappy with your items for any reason, we are happy to accept returns within 30 days of purchase. Returns of unwashed and unused merchandise are refunded in the original method of payment.
Returns of washed or used items will be refunded minus a processing fee of $9.99. Since washed and used items cannot be resold, we donate all returns in this condition to Habitat for Humanity. The processing fee covers return shipping, storage, and pickup fees.
Please reach out to us at firstname.lastname@example.org and we will get back to you within 2 business days.
Returns by Mail
Please allow 10 to 14 business days for your return to process. We will send an email notification once the item(s) have been received and the refund has been initiated. From this date, the full refund amount will appear back in the original account within three to five business days.