What is your return and exchange policy?
Here at Eucalypso, we make our beddings with the highest quality resources and the utmost care; we are confident you will love the feel of your new bedding.
If you are unhappy with your items for any reason, we are happy to accept returns and exchanges within 2 weeks (14 days) of purchase. Returns of unwashed and unused merchandise are refunded in the original method of payment for the amount paid for the product(s).
Returns of used or washed items will be refunded minus a processing fee of 50% of the original price.
Please reach out to us at email@example.com and we will get back to you within 2 business days.
Returns by Mail
Please allow 10 to 14 business days for your return to process. Please note that we do charge a $15 fee for return shipments. We will send an email notification once the item(s) have been received and the refund has been initiated. From this date, the refund amount will appear back in the original account within three to five business days.
We do not currently support returns for international orders outside of the United States. All international orders are final sale.