Returns & Exchanges Policy
FIRST TIME TRYING?
Feeling uncertain about Eucalypso sheets? Don't worry, we've been there and we get it!
We always suggest for our new customers to try our eucalyptus silk pillowcases first - it's made with the same materials at the rest of our products, so you'll get a feel for how you might like Eucalypso products at a low cost. If you love your pillowcases and want to order a whole set, you are welcomed to do so!
If you're already feeling certain you'll love Eucalypso based on our hundreds of 5-star reviews, hey don't let us stop you ;)
RETURN POLICY
Here at Eucalypso, we make our beddings with the highest quality resources and the utmost care; we are confident you will love the feel of your new bedding.
Don't love your products? Send it back to us within 30 days of purchase and we'll happily provide a refund. New and unwashed products will receive a full refund. Washed and used sheets will be refunded minus a processing fee of 50% of the original price. Please note that we do not cover the cost of return shipping.
Please reach out to us at hello@eucalypsohome.com and include the following information. We will get back to you within 2 business days.
- Name
- Order number
- Product(s) you would like to return
- Reason for return
EXCHANGE POLICY
Ordered the wrong size or color? No worries; if your products are unwashed and unused, just send it back to us and we can exchange it for you right away. Simply shoot us an email at hello@eucalypsohome.com and we can take care of it for you!